We’d like to introduce you to an important part of your Circle community — your Community Tenant Services Worker (CTSW)!
Each household has a designated CTSW who supports you with the administrative side of your tenancy. Whether you have questions about your lease, rent, Rent-Geared-to-Income (RGI) matters, or any other questions or concerns you have for Circle, your CTSW is your first point of contact.
If you’d like to meet with your Tenant Service Worker in person, just reach out to book an appointment before coming into the office. We want to make sure someone is available to help you when you arrive.
Not sure who your CTSW is? We’re happy to help! You can email us at tenantservices@circlelandtrust.ca or call 437-781-8432 ext. 2 to find out.
Did you know that Circle is committed to responding to all calls and emails within two business days? That way, you’re not left waiting and can get the information or support you need as quickly as possible. If you have contacted our staff and have been waiting for more than two business days for a response, please reach out to us at community@circlelandtrust.ca.
We’re here for you — always happy to help!
Warmly,
The Circle Team
