tenant handbook & policies

Circle’s Tenant Handbook contains the most important information for our Tenants about living in your home, Circle’s responsibilities as your landlord, and your responsibilities as a Tenant. The Handbook is currently being updated, please check back at a later date for the revised version.

To view our Maintenance Service Standards Policy, click here.

To view our Complaints Policy, click here.

Below, you’ll find policies that apply to Tenants receiving Rent-Geared-to-Income Assistance. These policies are required by regulation and are subject to change. If there is a policy you are looking for that is not listed below, please contact our Tenant Services Department for more information. 

To download the Rent-Geared-to-Income Policy Manual, click here.

If you are looking for forms related to RGI Income Reviews, Transfers, or other matters, visit our Forms Page Here.